This morning I was going through my Facebook feed and came across a video shared by one of the girls on the volleyball squad I help coach. The video depicted a woman beating the hell out a screaming child, probably 6-8 months old, with a pillow, slapping it across the head and bouncing stuff off it’s head. The child started to calm down and began crawling to it’s mother for comfort, she shoved it over then started hitting it, making it scream all over again.
For months now, I’ve chronicled the state of my internet service on my facebook account. Well, after months and months of constant call to the support center and hearing “WOW! You’ve had 100 drops in the last week!” and having several technicians come out to the house, only to have them tell us “You’re getting full service. So what’s the problem?” and “We’re working to the spans right now, but you’re getting a perfect signal from DSLAM.” why are we no closer to getting a stable, reliable internet connection. That is what we’re paying them for right?
Well, in a new twist to this story, a neighbor of ours, also a Windstream customer, call the billing center to see if she could get some money on her bill. The woman on the other end of the line actually had the audacity to tell her “Well, you’re getting your internet for free anyway, so…”